08 9442 0000
Self Managed Super Funds
Investment & Wealth management
Age Care Advice
Business & Personal Insurance
Working with Provident
Working with Provident
2020 Enjoy Factor
2019 Enjoy Factor
2018 Enjoy Factor
2017 Enjoy Factor
2016 Enjoy Factor
2015 Enjoy Factor
2014 Enjoy Factor
2013 Enjoy Factor
2012 Enjoy Factor
2011 Enjoy Factor
Setting up an emergency response plan
Protecting your loved ones
6 steps to help you feel more positive about your finances
Super bring-forward rules now apply to more people
Super contribution caps are going up from 1 July 2021
Three finance strategies for purchasing your next property
Working from home - what are the risks?
Your super checklist for EOFY
What are the top 5 global business risks and how could they affect you?
How to pay off your home loan faster
Market Update 5 March 20201
Australian house prices on the upswing - seven things to bear in mind about the Australian property
Research confirms the incredible value of Insurance brokers
Smart ways to save for a deposit
3 Golden rules that make saving for retirement easier
Do I need Professional Indemnity Insurance
Is it the right time to refinance an investment property?
Market Update December 2020
Federal Budget 2020-21 round-up
Market outlook Q&A - disconnect to real economy, growth v value, vaccines, property, gold, inflation
Cyber security will be a key risk for years to come
Come prepared: your home loan application guide
Essential checklist for the end of financial year
Diversification - why it matters more than ever
Phishing attacks - Will you take the bait?
Preserving retirement savings during COVID-19
Why it is NOT the time to cancel your insurance
A homeowner's guide to refinancing
Working from home because of COVID-19? Be wary of new Cyber scams
Federal Government stimulus package
What effects may the Coronavirus have on insurance?
The plunge in shares - Seven things investors need to keep in mind
How does using an Insurance Broker benefit you?
Why it's a good idea to get pre-approval
Three reasons why low inflation is good for shares and property
The China Coronavirus outbreak -economic and investment market implications
Why super and growth assets like shares really are long-term investments
7 tips to improve your financial wellness
How safe is your ID?
The hidden insurance risk lurking in our homes
Perth Property market signals the bottom of the market.
Commonwealth Seniors Card - qualifications, issues and considerations
Making downsizer contributions into super - what you need to know
Rates Fall - Lending Appetite Increases - Consumers Win!
The insurance implications of working from home
Record keeping in managing slip and trip risk goes digital
Are you underinsured?
Falling home prices & the impact on jobs - will the RBA react?
Navigating the small business lending market
RBA cuts rates to a new record low - Why? Will it Work? How low will rates go? and What does it mean
The nine most important things I have learned about investing over the past 35 years
The 2019-20 Australian Budget
4 Ways to avoid risk when buying property this Autumn
5 Life insurance questions you've always wanted to ask
6 Steps to get your money stuff together
Managing Driver Fatigue
Most older Aussies prefer home care over a nursing home
How much super should I have at my age?
How to protect your personal assets if your small business is sued
I'm young - do I need life insurance now?
Protect your home from water damage
The tradie’s guide to insurance
Setting up an emergency response plan
What are the 3 biggest living expenses for households?
Would you like to retire by 40?
Are you entitled to a tax deduction on personal super contributions?
The value of an insurance representative
Can I go back to work if I’ve taken my super?
I have health insurance, what else do I need?
What is the retirement age in Australia?
Make the most of your retirement entitlements
6 tips for retiring earlier
5 ways to a longer, healthier, happier life
How do I care for children and ageing parents?
Getting ready for retirement: 11 things to address
2017 has been kind to investors
How to retire, your way
Don't want to be retired and in debt?
Setting up an emergency response plan
Workplace accidents can happen in any business, no matter how well you are prepared. An effective emergency response is important in maintaining staff safety and business continuity in the event of a workplace incident.
Six steps to creating an emergency response plan
Workplace accidents can happen in any business, no matter how well you are prepared. In terms of accidents alone, there are around 12 serious injury compensation claims per 1000 employees every year in Australia
. You can never prevent every injury, but an emergency response plan can help keep employees safe, minimise cost and damage, and help you maintain business continuity.
The main purpose of an emergency response plan is to safeguard your employees. You want to ensure that everyone has a clear understanding of what to do and where to go if there’s a workplace event or emergency. The three priorities when creating your emergency response plan are employee safety, business continuity and the recovery process.
Safety is your responsibility
As a business owner, you have a legal and moral responsibility to maintain the safety of your employees and their families, as well as your customers when they visit your business. Having a documented process to follow in the event of workplace accidents can make it simpler to meet these obligations. A rigorous emergency response plan could help you minimise injury, damage and even fatalities in the event of a major incident. It could also help you avoid litigation and fines for non‑compliance with regulation, while maintaining a positive image for your business.
Business continuity is critical
Time is money. If you aren’t able to get up and running after an incident because you weren’t prepared, the loss of businesscould be catastrophic. Whether it involves temporary offices or replacement staff, your emergency response strategy should account for business continuity. It’s also worth considering taking out business interruption insurance, which could help you manage any costs you incur if an incident stops you trading for a while after an incident.
I recently read about a company that lost a server due to water damage. Diligent off-site backups meant they only lost data up to a certain period, and were able to get back up and running quite quickly.
Every business works differently and these differences will affect which elements you need to consider when creating an emergency response plan. For example, you might have an on-site server while a neighbouring business keeps its data in the cloud. Clearly if there’s a fire, the on-site server is going to be affected. But if the company next door has backed up properly, it may recover more easily.
Anticipating the recovery process
In addition to your business data, you need to consider your equipment and how your suppliers will support you.
If you have machinery that may need fixing after a workplace incident, who does that and where are they? If your business manufactures gadgets, and your production equipment only comes from the UK, how quickly can you fix it or get a new one shipped if it’s lost in a flood? Should you have an emergency generator so you can keep production going during a blackout?
You need to think laterally about what you really need to keep running so you can plan contingency measures.
Creating your emergency response plan
Here are six steps to take when setting up your strategy:
1. Conduct a risk assessment
Survey your business, consider the possible worst-case scenarios and identify what you need to ensure people can get out quickly in each instance. Where are the exits? Are there fire doors? Are emergency exits blocked? Are staff aware of an evacuation plan and assembly points? Make sure you do a risk assessment on a ‘normal’ day, so people don’t prepare in advance and create a false impression of their ability to respond.
2. Revise regulatory obligations
Your regulatory obligations may vary from state to state or from industry to industry.
Safe Work Australia
is a government site that can be a useful start. Get your legal department or lawyer to take a look as well, so you can be confident you are compliant. Remember that you need to notify regulators of serious incidents.
3. Identify ways to mitigate risk
It may be worth hiring an external risk specialist, such as a professional occupational health and safety assessor. They can also help you determine which resources you might need to respond to potential events, such as first-aid equipment or firefighting materials. It is also a good idea to review your insurance policies regularly to make sure you are covered for significant workplace risks.
4. Plan evacuation procedures
Have a clear, written plan for evacuation, and post it in a prominent place in every department (ideally laminated for longevity). Include maps that show where exits are, and make sure employees understand them. Also plan sheltering procedures (where will your staff go if the premises are unsafe?), as well as lockdown procedures. Don’t forget to make new hires aware of the plan.
5. Identify business continuity priorities
A flood or fire could drive you out of your office for weeks or months. Employee injury could also see you short of skilled staff for long periods. From backup servers to remote access for employees, ensure you have a contingency plan for running the business after a major incident.
6. Train staff for emergencies
As well as training your staff in workplace health and safety, you might benefit from appointing specific employees as emergency response leaders. In our business, we’ve had two people attend
St John Ambulance courses
. This certifies them in first aid and has made them and everyone else feel more confident about the business’s preparedness to look after employees.
Finally, you need to rehearse your plan. Have fire drills at least annually, preferably with surprise ones as well as scheduled ones. Record the results as part of your safety and evacuation plan. This can sometimes reveal major issues, such as locked fire doors or a tendency for workers to use the lift to leave the building.
Once you have a plan you feel works and your workers understand, both you and they – as well as your insurers and lawyers – can feel a lot more confident that you’ll weather whatever storms may lie ahead.
Creating an emergency response plan is only the first step – you need to make sure your workers can understand and apply it to situations. For more information,
learn how to implement workplace safety training
For more information on how best to protect your business, call talk Troy or Tanya on (08) 9422-0000 or email
Back to News