About Us

We know that delivering peace of mind to our clients is more than just the insurance policy. We provide ongoing support and advice all the way through our partnership with you. We manage all claims efficiently to minimise and worry and we review your policies each year to ensure that your cover continues to meet your changing needs and lifestyle.

Each consultant has accreditation in a diverse range of domestic and/or commercial insurances. The team is led by a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) who is a Certified Insurance Professional. 

Our Authorisation

Provident Insurance Services chooses to hold its authorisation through Resilium Pty Ltd (Resilium) and Ausure Pty Ltd t/as Ausure Insurance Brokers (Ausure).

This structure allows us to provide you with personal service backed by the strength and security that comes with some of the largest insurance providers. Resilium and Ausure give us access to a wide range of insurance providers, ensuring that our solutions can be tailored to your unique circumstances.

Our Advice

Personalised service

Our personalised service provides you with a single point of contact with someone who knows and understands your personal situation. At the time of claim we will liaise with your insurance provider on your behalf, managing your claim quickly and efficiently.

Advice

Our team of highly experienced Advisors are accredited to provide you with appropriate advice for your insurance needs. Our Advisers’ insurance qualifications include Certified Insurance Professional and/or “Associate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF)” and includes accreditation in a diverse range of domestic and commercial insurances.

We offer advice on the appropriate insurance covers for your needs, as well as reviewing your existing insurance cover to ensure it is adequate. We will suggest how you could take advantage of premium discounts and arrange the most convenient method to pay your premiums.

Annual review

We offer an annual review of cover without additional costs. This ensures that your cover continues to meet your changing needs and you won't jeopardise your lifestyle now or in the future.

Tailored solutions through a range of institutions

We can utilise products from a wide range of insurance providers, with access to over 50 very different insurance companies and specialist underwriting agencies. These range from the huge national and international companies through to the smaller niche insurers and agencies.

Enjoy factor moments

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Our vision PLAN. HELP. ACHIEVE. is a series of stepping stones designed to help you explore what it means to enjoy life with financial security. Let us help you discover what your Enjoy Factor is. -

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Our Enjoy Factor is spending time in retirement with the grand-kids and having fantastic holiday adventures. - Jim & Connie Medew

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My Enjoy Factor is volunteering for the Nakuru Hope Gabriel Learning Centre in Kenya. I get the ‘joy’ in my enjoy factor, from the smiling faces of those I am privileged to be able to help; those who so desperately need it. - Gayle Greenwood

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Thanks to careful planning by our wonderful team at Provident, we have been able to travel around America and the United Kingdom enjoying the beginning of our retirement visiting family and friends. - Gerri Garland & Steph Mutch

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We are very satisfied with the service provided by Polly & Provident and can’t recommend them enough. - Matt & Pip McMullen

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Paul, Greg and the team at Provident have become more than just financial advisers to us over the years and are as much friends as they are advisers. - John & Vicki Evans

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Thanks Polly and Greg – you remove plenty of worry from my life! - Richard Murrell

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Provident, Paul Carter and Greg Neill have done an excellent job organizing our financial affairs such that we can draw funds as needed to enjoy these fabulous overseas holidays. - Bob & Bev Berven

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